SUPPORT

SUPPORT & MAINTENANCE

Maktron Global offers request based software services, application enhancements, post-release support, bug fixing and operational and helpdesk support. Maktron Global transitions customers from legacy mainframe and customer-server based systems to web-based and more current applications. We also extend maintenance services for leading software package users. We support customers with dedicated and structured software maintenance teams that provide both onsite maintenance as well as remote access help through web and telephone. From bug fixing to long term total application maintenance engagements..

CALL US
PROCESS

OUR PROCESS

At Maktron we undertake Application Maintenance services after carrying out a detailed study of the enterprise domain, technology and process, we benefit customers by giving priority to technology, architecture, consumers and services. Our dedicated teams involve in the daily IT activities like maintaining, troubleshooting, analyzing and assessment of the application for enhanced efficiency and performance.

Our highly competent team has hands-on experience and proven record of successfully providing end-to-end application management services to companies across the globe. We approach application management with an objective to deliver maximum benefits to our clients. We help our clients achieve organizational efficiency and growth by enabling them to leverage IT applications efficiently and cost-effectively.

CALL US
SERVICES

SERVICES

Our strength in maintaining and enhancing the applications stems from experience working with a long list of ongoing partnerships with software companies, ranging from Fortune companies to early stage start-ups.Our Application maintenance and Support services include.

  • Monitoring and Risk Management.
  • performance tuning.
  • Maintenance, Debugging and Troubleshooting
  • Backup and Recovery
  • On-site support ( 24*7 )
  • Enhancements & New Releases
  • Bug Fixes & Hot Fix releases
  • Platform Version Tolerance
  • Configuration Management
  • Security Audit & More.

CALL US
WHY MAKTRON?

WHY MAKTRON

Our exclusive 24 * 7 service and maintenance services are designed to deliver optimal value to your business. A dedicated team of expert software professionals supports software upgrades, remote technical support, error management to avoid downtime or performance so you can focus on your core business functions. To meet all software challenges, our experts in continuous maintenance and long-term real-time maintenance quickly diagnose and solves the bugs.

Our team helps our clients to optimize business processes with the use of right technologies/applications and by managing them effectively which, in turn, results in significant cost-saving and higher operational efficiency.

CALL US